FMCG is a lesser stringent industry domain, of course, with its own compliance criteria. They pose more of commercial and consumer related impact. Them being consumed more, faster, sold in larger quantities, they would reach store shelves fastmoving, related to many aspects of all our lives.
The entire supply chain and sales & distribution network and operations; integrated with ERPs such as SAP. Also, helps in different sales channels for different FMCG product/s with consolidated picture and analysis.
Automated salesforce system – the calls, activities, targets/achieved, plans along with electronic detailing with visual aids, geo tagging and more. The Fforce bundle also concentrates on distribution management, patient relationship management, FSIS (sales information). In short, the 3600 sales force automation and excellence.
Extending solutions as mobile apps would enable much more flexibility of capturing details of the operations – say, field force/dealers, their tasks, calls, product selling and much more…
Maintaining enterprise-wide quality in all aspects is much essential. Especially QC and QA departments with their predefined operational norms play an important role in this managing enterprise-wide quality. Quality processes such as Change Control, Market Complaint, Deviation, Investigation, Risk Assessment, OOS, OOT, etc. can be digitised for much efficient functioning. Along with, Document control – controlled and uncontrolled copy – authoring, review, publish, distribution (for SOPs, Specifications, Work Instructions, any other documents). Also, along with eLearning and Training with ready availability of training material, Employee dossier with their training details and much more…
