Implementation services

Implementation & Global rollout

Implementation of SAP/SAP HANA can be best understood with Sarjen’s SAP practices, which help clients with end-to-end implementation and rollout. Sarjen is uniquely placed to generate more value from SAP/SAP HANA implementation & rollout with the expertise gained as result of implementation experience, and, also, deep knowledge of business processes (development and implementation of its various in-house software solutions – human capital, financials, manufacturing, supply chain management, and customer relationship management – over the years, Sarjen has gained tremendous subject expertise, wide and deep). And, also due to close partnership of catering to each unique set of business requirements for each of its software applications.

Technical services

Version upgrade & Migration

Version and Migration services would be either significant changes to the hardware or the software itself or physical location of SAP model. Sarjen’s systematic approach for Version upgrade and Migration services enhances the effectiveness of SAP solution; minimizing risk and downtime drawing maximum benefits.

Version upgrade service includes:

  • Upgrade/Migration advisory
  • Upgrades/Migration execution

Basis & DB

Sarjen offers onsite and offshore SAP Basis services for comprehensive maintenance and on-demand support from Sarjen’s team of highly-experienced SAP consultants. The Basis administration support services offer support of technical help desk in addition to daily remote monitoring, periodic and on-demand tasks:

 

  • User & security
  • Notes & Patch deployments
  • Client Copy & administration
  • Batch & System monitoring
  • CCMS & Solman
  • Archival management
  • DB administration – DB backup/restore, DB system copy
  • Uptime/Availability & Disaster recovery
  • Setting up new Application servers

ABAP development

Sarjen ABAP developers possess strong technical and analytical skills in development of innovative solutions to support SAP infrastructure.

 

Sarjen provides onsite and offshore development services at a cost-effective price on project-project basis or as dedicated support.

Application management

Application Management services are processes and methodologies for maintaining, enhancing and managing enterprise SAP environments. Sarjen services include development, implementation, integration, testing, maintenance and support (functional and technical), and help desk services. It also includes application monitoring as well as back-up and recovery of applications and interfaces. Fully documented CSV (software validation of SAP implementation and use) is also Sarjen’s forte.

Sarjen’s engagement model:

  • Dedicated (onsite)
  • Shared (offshore)
  • Hybrid (onsite + offshore)

Support services

Annual maintenance

Can be a bundle of technical services tailor made to suit each customer set of requirements.

 

  • 24/7/365 support
  • Support can be onsite, offshore or hybrid
  • Program management done by Sarjen
  • Thoroughly SLA driven, managed services engagement
  • Fully documented, validated implementation

Resource augmentation

Time and Material based SAP skillset for core technical and functional modules of SAP FI, CO, MM, SD, ABAP, Basis, BW, PP, QM, PI, etc. Sarjen can even provide dedicated onsite/offshore Functional and Technical consultants depending upon customer requirement.