Software Testing

QA and client handling

QA and client handling

Client calls are integral part of software development and deployment. It directs and coordinates the flow of the directions for development and deployment; keeping the channels of communication open throughout various teams within the company. For a QA, client call can spell disaster many a time; especially when those calls are direct result of errors, angst, irritability, disappointment. QA are the group of people who can very well take care of these situations. But also, client calls during various other situations [...]