About CRM- Know its pillars and advantages

About CRM- Know its pillars and advantages

To understand CRM, we also need to understand the main three pillars on which CRM stands. Marketing: For marketing department, it is important to create strategy, executes campaigns and information gathering about customers and their needs. (more…)

Aug About CRM- Introduction

About CRM- Introduction

In last few decades there are huge changes in world economy and that changed the the way business works.In each industry service provider and consumers are in large number which has created tight competition.Now, in this changing scenario it is not easy even for existing brand to launch new product or introduce or generate business from new segment or customer.In present time company has to put lot of efforts in optimizing business, customer retention and satisfaction. (more…)