While most of software or IT companies would rely on providing implementation support to established brand in SFA and CRM segment, Sarjen took a challenge to develop it’s own IP, which can compete with world class CRM solutions. Sarjen’s efforts of attaining such IP were rewarded by customer in South East Asia when they selected our solution against world famous CRM software after comparing both. Sarjen has successfully implemented the solution across 14 countries. And, then expanded to other multinational implementing it at more than 10 countries.
Sarjen always believed and strived for quality in software delivery and applied rigorous testing methodologies. With organization and customer base getting larger, it was important to make sure other processes also were streamlined. To eliminate business risk for customers and continuously improve systems, Sarjen adopted ISO 9001:2008 and established an organizational quality framework.