Field Reporting Software for Pharmaceuticals and Sales Force Automation

Pharmaceuticals Industry sales force automation and field reporting software, customer relationship management, doctor call management, CRM and Mobile based SFA solution developed and implemented in various Indian pharmaceuticals companies. The sales force automation solution works both on mobile and web to get accurate and timely data and analyzes and improves field effectiveness.

Key Features:

• Online - Field-Staff Reports and pharmaceuticals sales force automation from anywhere & anytime
• Web enabled pharmaceuticals field reporting software and alternative reporting via mobile – mobile SFA solution
• User-friendly System - Allows quick entries by Field force
• Data - Consistency/Integrity/Accuracy
• Substantial savings - Cost of communication (Tel./Fax, etc.)
• Customer/Doctor segmentation on various parameters
• Tour program optimizations
• Substantial savings in other Expenses and Over-heads - Courier charges, manpower costs for data-entry, data validation & generation of MIS, etc.
• Speed - reduced Lead Time between data capture and MIS reports
• Improved Communication - HO to Field Staff, Superior to Subordinate & vice versa
• Sharing - Information related to Marketing can be shared On-line (Bulletin Board, Broadcast Communication to select field staff /All)
• Enables smooth communication with R & D, for Technical queries
• Customer Relationship Management (CRM) – Facility to capture detailed information on Customers (Doctors) and offers MIS to Top Management
• Product promotion campaigns creation and assessment
• Control - Assignment, Reporting and Communication of Tasks by HO
• Technology – .NET used with XML to seamlessly extend to the mobile technology in future (Hand-held Devices like PDAs, WAP-enabled Mobiles, etc.)

Modules/Features:

• Functional Reporting
• Doctors/Chemists/Hospitals/Stockist Coverage
• Planning, Monitoring and Contact Management
• Monthly Tour Plan, Standard Route Plan, Corporate Customer Management
• Administrative Reporting
• Leave and Expense Management
• Customer Relationship Management (CRM)
• Doctor Services
• Campaign monitoring
• Internal Communication - Hierarchical, News Sharing
• Reports (Online and MIS) – Key performance indicators, call averages, coverage, missed doctors reports, Expense reports.
• Target v/s. Sales Analysis
• Primary Target and Actual Sales Analysis
• Secondary Sales
• Primary/Secondary Sales Analysis
• Knowledge and Response Management (CME)
• Knowledge sharing and Quiz