Software Solution Maintenance
Companies have invested significantly in IT assets to run their business and derive appropriate returns. These investments are made over a period of time and spread across the technology spectrum; spanning from legacy platforms to client-server systems to more contemporary multi-tier browser based systems. Sarjen has a well-defined and mature application maintenance process, which allows effective capture, reporting resolution of maintenance requests.

Sarjen provides following software solution maintenance services:

• Application Management Service

  • Application Maintenance

  • Application Support

  • Help Desk

• Enhancement & Development Service

• Database Management, Migration & Processing Service

Our offerings for application maintenance services are tailored to provide to you the following benefits:

• Resource Optimization

• Drive continuous improvements in quality of services

• Improved solution stability and functionality

• Reduced support costs thereby enabling more avenues to invest in new business strategic IT initiatives

• Reduction in TCO (Total cost of ownership)

Features of Maintenance Services:

• Well Defined processes and project & quality management

• Onsite coordination/support, if required

• Change requests & release based mode of operations

• 24x7 production support

• Pricing: Time & Material or Fixed Price (AMC)